Professional & Technical Skills Development

Beyond the core Marketing & CX Academy, we deliver professional skills programmes across the broader range of functional and behavioural competencies that drive individual and team performance.

Financial Management For Non-Finance Professionals — financial literacy and management capability for functional leaders

Project Management — PMI/PRINCE2-aligned, adapted for the Ghanaian operating context

HR Management and People Leadership — HR practice, talent management, employee relations, compensation design, and HR strategy

Strategy And Business Planning — strategy tools, frameworks, and facilitation skills for organisational planning

Data Analysis And Business Intelligence — Excel-based and software-based data analysis, dashboard design, and data-driven decision-making

Procurement and Supply Chain Management — aligned to Ghana's Public Procurement Act and institutional best practice

Business Communication And Interpersonal Skills — verbal, written, and non-verbal communication for workplace effectiveness

Emotional Intelligence At Work — self-awareness, empathy, and social awareness for interpersonal dynamics and decision-making

Time Management and Prioritisation — task and energy management for maximum productivity

Professionalism and Work Ethics — integrity, reliability, accountability, and organisational credibility

Corporate & Organisational Capacity Building

Organisational Capability Assessments — diagnosing learning and development needs before designing the intervention.

Customised Training Programme Design — bespoke curricula, facilitation guides, participant materials, and assessment tools tailored to the client's context

Staff Induction and Onboarding Programmes — comprehensive induction experiences embedding service standards from day one.

Annual Staff Development Programmes — full annual L&D calendar management: needs assessment, delivery, evaluation, and reporting.

Department and Team-Based Capacity Building — intensive, targeted skill-building for specific teams (sales forces, marketing teams, customer service departments, strategy teams).

Development Partner-Funded National Capacity Building Programmes — large-scale programmes for government agencies, professional bodies, and civil society organisations funded by UNDP, World Bank, AfDB, GIZ, and other development partners.

Contact MGA’s Team

Michael Abbiw

Chief Executive Officer

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Professional & Technical Skills Development