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EFFECTIVE ADMINISTRATIVE SKILLS FOR PUBLIC SECTOR EFFICIENCY

Administrative professionals are essential to the daily operations of organizations, especially in the public sector. They ensure seamless operations, efficient service delivery, and proper record-keeping. Strong administrative abilities are required to ensure that tasks are executed properly, precisely, and efficiently.

Course Content

This comprehensive program covers a comprehensive overview of administrative procedures, office management, communication, time management, record-keeping, paperwork organization, procedural development, confidential handling, and strong relationships with colleagues, management, and clients. Participants will learn how to develop and implement effective administrative systems, manage competing priorities, and provide exceptional support to colleagues and management.

Course Objectives

At the end of this, participants would be able to:

Understand the Importance of Administrative Functions in Government Institutions

Comprehend Administrative Procedures and Protocols

Prioritize Tasks and Manage Your Time Effectively.

Develop Critical Thinking Skills for Administrative Efficiency

Communicate Effectively with Colleagues, Management, and Clients

Apply Best Practices in Record-Keeping and Filing Documents

Improve Efficiency in Handling Administrative Duties

Maintain Confidentiality and Security of Organizational Information.

Benefits of Programs

2 days of hands-on and tailor-made training

Scenario-based interactive sessions

Training Materials (i.e.) PowerPoint presentation, manuals, sample activity templates, case studies, scenarios, videos, references, etc

Post-Module Assignments and Written Action Plan to take away.

Official MGA Consulting Certificate of Completion

Who is the Program Intended For?

This course is designed for Sales and Marketing Executives, Business Development Professionals and Sales/Branch Managers.

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