The benefits of a customer centered strategy is not limited to private sector businesses but are also relevant for government agencies in this era of demanding users. Having the ability to understand users, measure their satisfaction and provide a customer centric service that gets nerves calmed is key to the success of today's public service institution. This training is designed to give participants the right listening skills, attentiveness and other customer adaptability skills that enables public institutions improve upon the user experience to maximum satisfaction.
COST: GHC 1,200.00
024 344 8397